Date: 04/19/2023

Version: 1.0

These Terms and Conditions came into effect on 01/01/2022.

All previous Terms and Conditions are voided.

Introduction

Welcome to our Site. We want you to enjoy the time you spend here. As this is an online gambling and betting site, there are various laws and regulations that govern our activities. These rules are explained as clearly as possible in these Terms and Conditions (“the Rules”).

By using and/or visiting any section of the site (including but not limited to subdomains, source code, and/or APIs of the Site, visible or not), you agree to be bound by these Terms and Conditions; our Privacy Policy; our Cookie Policy and the Rules applicable to our games or gaming products (including but not limited to sports betting, esports, casino games, poker, and/or any other game available), and we will assume that you have accepted and understood all the Terms.

Please read these Terms carefully, as they establish a legally binding agreement between our client (the “Client”) and us. By opening an account (the “Account”) and using the Service, you agree to be bound by these Terms, as well as any updates that may be posted from time to time. If you do not accept these Terms and Conditions, do not use, visit, or access any part of the Site.

In case of questions, please contact us through the contact means.

The site will communicate with clients only by the email provided when opening their account and for account validation and general inquiries. The client can also contact us through CHAT.

General Terms

We reserve the right to change the Terms and Conditions (including any document mentioned and linked below) from time to time, for various reasons (including to comply with applicable laws and regulations and regulatory requirements).

All changes will be posted on the Site. The most current version can be found on the Site. When a material change is made to the Terms and Conditions, you will be prompted to accept the new Terms and Conditions before proceeding. Once accepted, the new Terms and Conditions come into effect. If you do not wish to use our services because of any possible changes, you may withdraw all your available balance and close your account. Your continuation in using the Services indicates that you have irrevocably accepted such changes.

If at any time you have questions about how to place bets or use the Service in any other way, re-read these Terms and/or contact our support (Customer Service Department) via our email or online service available on the Site.

1. Your Obligations

1.1. Whenever you use the Service, the Client confirms that:

I. You are 18 years of age or older, or the age stipulated in the laws and jurisdiction applicable in your country and are eligible to enter into a legally binding agreement with the site.

II. You are in a country where betting on the Service is legal (if in doubt, seek legal support). It is your responsibility to ensure that your use of the Service is legal.

III. You are not a resident of countries where the modalities offered by the Site are prohibited or any other country that may prohibit the offering of online betting to its residents or to any person located in the same country.

IV. By making a deposit on the Site, you acknowledge that you are authorized to do so, i.e., that you are the authorized user of the debit/credit card or any other means of payment used.

V. By using our Services and/or placing bets, the Client will not be placed in a real or potential situation and/or considered in any way a conflict of interest.

VI. You have never failed to pay and/or attempted not to pay a debt related to a bet.

VII. You act exclusively on your own behalf, as an individual, not on behalf of third parties or for commercial purposes.

VIII. By placing bets, you acknowledge that you may lose part or all of the money deposited with us according to these Terms, and that you are fully responsible for such loss, and the site is not responsible for your losses. Similarly, refunds will not be accepted under any circumstances.

IX. The Client must use the Service only for betting purposes and must not manipulate any market and/or element of this Service to adversely affect the integrity of the Service and/or the integrity of the site.

X. By placing bets on the site, you may not use any information acquired as a result of a violation of the law in force in the country where you are at the time of placing the bet.

XI. The client will make all payments in good faith and will not attempt to cancel a payment made, nor act in a way that such payment is canceled by third parties due to default on legally incurred debts.

XII. As a general rule, the Client must always act in good faith in relation to the use of the Service and in relation to all bets made through the site.

2. Registration

By using the Service, the Client agrees that:

2.1. To protect the integrity of the Service and for other operational reasons, we reserve the right to refuse a registration request from any person without any obligation to provide a specific reason.

2.2. Before using the Service, you must complete the registration form and read and accept these Terms. All data entered must be valid, otherwise, your betting account will be immediately terminated if this occurs. All winnings obtained through incomplete or false information will be confiscated and will not be returned to the Client under any circumstances.

2.3. To start betting on the Service, we require data validation, which includes validating some internal mechanisms. The client may have to present a valid identification document and any other document we deem necessary.

3. Restricted Use

3.1. You may not use the Service:

I. If you are under 18 years of age (or the age of majority stipulated by applicable laws and jurisdiction);

II. To collect usernames, email addresses, and/or other information from other Clients using any method (e.g., sending spam, other types of unsolicited emails, framing or creating an unauthorized link to the Service);

III. To disrupt and/or improperly affect the activities of other Clients and/or the operation of the Service in general;

IV. To promote unsolicited commercial advertising, affiliate links, and/or other forms of solicitation, which may be removed from the Service without notice;

V. In such a way that, in our reasonable opinion, an attempt may be considered:

(i) to deceive the Service and/or another Client using the Service; or (ii) to act in collusion with any other Client using the Service to gain undue advantage;

VI. To affect our odds and/or violate any of our intellectual property rights; or

VII. For any type of illegal activity.

3.2. The client may not sell or transfer their account to third parties or acquire a third-party player’s account. If this happens, the site will terminate the Client’s account by suspending all funds present in the player’s account balance.

3.3. The Client may in no way transfer funds to other players.

3.4. We may immediately cancel a Client’s account by sending a written notice if the client uses the Service for unauthorized purposes. We may also take legal action against them if they do so under certain circumstances.

3.5. The Client is not authorized to use any type of “bots”, robots, and/or devices programmed to participate in the games for the purpose of disrupting the Service and/or committing fraud.

4. Privacy Policy

4.1. Any information you provide to us will be protected and processed in strict compliance with these Terms and our Privacy Policy.

4.2. The Client confirms and agrees that we may collect and use their personal data to enable them to access and use the Site and participate in the Games.

4.3. We will not disclose the identity of anyone who places bets using our Service unless the information is legally required by competent authorities such as regulators, police (e.g., to investigate fraud, money laundering and/or sports integrity issues), financial entities such as banks and/or payment providers, and/or as not permitted according to the Privacy Policy.

4.4. When the Client registers, their information is stored in our database. By accepting these Terms, they accept the transfer of their personal data for the purpose of providing the Service subject to this contract, as detailed in our Privacy Policy.

5. The Client’s Account

5.1. We accept accounts in “Reais”. All balances and all account transactions appear in the currency selected at the time of the original account opening. No credit will be granted for your use of the Service.

5.2 We may close and/or suspend an Account and return any deposited amounts if you are not, and/or if there is reasonable doubt that you are not complying with the site’s Terms and Conditions, to ensure the integrity, fairness of the Service, and/or if we have other reasonable reasons to do so. We may not always notify the client in advance. If an Account has to be terminated for any reason and the remaining funds in the account are insufficient to cover the fees associated with returning money by bank transfer to the Client, the money will be forfeited.

5.3. We may cancel and/or confiscate the funds available in your account and/or refuse to settle a redemption in the case of direct and/or indirectly: (i) the terms have been violated; and/or (ii) other unauthorized activities occurred related to a betting event and/or operation of an account (such as, but not limited to, violation of law and/or other regulations, violation of third-party rights, and fraud).

5.4. Inactive accounts will become inactive quarterly according to the terms set out in the Privacy Policy.

5.5. The site may suspend and/or cancel the Client’s account participation in the services and/or cancel and/or confiscate the funds available in your account if deemed suspicious or guilty of fraud and/or if we determine that they used and/ or served a system (including machines, robots, computers, software or any other automated system) designed to annul, or that is capable of undoing our applications and/or software.

5.6. We reserve the right to suspend and/or cancel an Account without notice, returning or not the funds present in the Client’s balance, depending on the reason for the suspension/cancellation.

5.7. We reserve the right to refuse, restrict, cancel, and/or limit any bet for any reason, including any bet we consider to have been made fraudulently, in violation of our betting limits and/or the regulations of our system.

5.8. If we close and/or suspend the Client’s account due to violation of our rules, we may cancel and/or annul any of their bets.

5.9. If any amount is incorrectly credited to the Client’s Account, it remains the property of the site. In the presence of an error, we will notify the Client, and the amount in question will be withdrawn from the respective Account.

5.10. If for some reason the Client’s Account does not have sufficient balance to support this deduction, the Client will owe this amount until new deposits are made into the site’s account.

5.11. Clients have the right to close the site’s account. This option is available at the client’s login.

5.12. Clients may set limits on the amount they can bet and lose. This request can be made in the “Settings” section of the site’s account. The implementation and increase of limits will be processed immediately; however, any request for withdrawal and/or reduction of limits will be made after a period of 07 (seven) business days after the Client’s request.

5.13. If at any time you believe that third parties have knowledge of your user, password, and/or access code, you should change them immediately through the Site. If you forget part or all of your combination, contact us.

5.14. The account will become inactive if you do not log in and/or out of your account, or betting activity, for 12 (twelve) consecutive months or more.

6. Personal Data

6.1 The site is processing personal data in accordance with the European Data Protection Regulation 2016/679 (General Data Protection Regulation) and the Council of April 27, 2016, as well as Federal Law No. 13.709 of August 14, 2018 (Personal Data Protection Law).

6.2 The Site will only process your personal data for the purposes for which they were collected, namely to provide an online betting service. This information includes your name, social security number, address, date of birth, email address, and phone number. Subject to clause 6.3 below, your information will be viewed or used only by those who need to access your data to provide a service.

6.3. We may be required by law or legal process to disclose your personal information. We may also disclose information about you if we believe that disclosure is necessary for the public interest.

6.4. The client has the right to access their data and request that it be changed or deleted.

7. Deposit Funds

7.1. You can deposit funds into your Account through any of the methods defined on our Site. All deposits must be made in the same currency as the Client’s Account, and any deposit made in another currency will be converted at the daily exchange rate, or at the valid exchange rate at our bank. After this conversion, the deposit will be made in the Client’s Account.

7.2. Fees may apply to Client deposits and withdrawals. For more information, visit the payments area of the Site.

7.3. Any deposit made into an account in which no bet is made three times is subject, at the company’s discretion, to a processing fee of 3% and other applicable withdrawal fees. We inform you that we reserve the right to charge fees and/or a fee if there is irregular behavior in transactions. This fee will be set by the site and the user will be informed of the decision made. We also reserve the right to reject withdrawals if the minimum bet limit is not met. You are responsible for the banking fees you may have to pay to deposit funds into our service.

7.4. The site is not a financial institution and uses external electronic payment processors to process credit and debit card deposits, which are not processed directly by us. If they deposit funds by credit and/or debit card, their account will only be credited if we receive approval and an authorization code from the institution that issued the payment. If the Client’s card issuing institution does not provide such authorization, their Account will not be credited with these funds.

7.5. The Client’s funds are deposited and stored in the respective Account, based on the Client’s currency. The site keeps players’ money in an account that is legally separate from the site’s own funds.

7.6. We are not a financial institution and the Client has no right to interest on overdue account balances.

7.7. The Client acknowledges that they will receive an email confirmation of the deposit containing all payment details.

7.8. Refund and cancellation policies do not apply. For more explanations, contact our Customer Service Department.

7.9. Illegally obtained funds cannot be deposited with us, and if this happens, the site will use all legal means to protect our good name.

7.10. The client can only deposit funds into their account with the sole and specific purpose of using them to make their bets on the Site. We have the right to suspend or terminate your account if we consider or have reason to believe that the client is depositing funds without any intention of placing bets. In such circumstances, we may still report this situation to the responsible authorities.

7.11. In the case of payment methods that require a specific account holder, the client should only deposit funds into their betting account from a source for which they are designated as the account holder. In cases where the site identifies that the specified holder in the account differs from the data registered with the site, we reserve the right to treat any deposit made into the betting account in question as invalid (and any winnings originating from such deposit as null).

7.12. No credit will be offered by any of the site’s employees, and all bets must be financed by sufficient funds in the client’s account. The site reserves the right to annul any bets that may have been accepted by mistake at a time when there were not sufficient funds in the account in question to cover the amount of the bet. If funds are credited to a client’s account by mistake, the client must immediately inform the site. The site will recover these funds through account adjustment.

7.13. Only the use of our exchange service is allowed for betting purposes through the Site. The use of this service is not permitted for other purposes that are not authorized (including currency hedging, speculative trading, or any other type of currency trading). If the site considers that it is being used for reasons other than the authorized purpose, it will have the right to terminate or suspend your account, and the client will assume responsibility for any and all claims resulting; and indemnify the site for such claims upon request. In addition, the site will have the right to retain and/or keep any amounts won or received resulting from or linked to the “unauthorized” use of the Site, including prohibited activities.

8. Withdrawal of Funds

8.1. The Client may withdraw part or all of the balance of their Account, within the transaction limits provided on the Site. Fees may apply, as indicated in clause 7.2.

8.2. All payments must be made in the currency of the Client’s Account unless otherwise stipulated.

8.3. We reserve the right to request documentation to verify the identity before granting account withdrawals to any client. We also reserve all rights to request this documentation at any time during the Client’s relationship with us.

8.4. All withdrawals must be made by the same original payment method (debit or credit card, bank account, e-wallet, and/or online payment method) used to make the payment into the Client’s Account. We may, at our discretion, allow the Client to withdraw by a payment method from which their original deposit did not originate. This will always be subject to additional security checks, and the Site may request new documents and/or update existing documents.

8.5. If you wish to withdraw funds, but your account is inaccessible, inactive, locked, or closed, contact our Customer Service Department.

8.6. The Client acknowledges that they will receive an email confirmation after the payment has been made containing all the payment details.

9. Transaction and Payment Processors

9.1. The Client is fully responsible for the payment of all amounts due. They must make all payments in good faith and never attempt to cancel, delay, and/or alter a payment made and never act in a way that causes such payment to be canceled by third parties to avoid a debt legitimately incurred.

9.2. The Client must reimburse us for any chargeback and/or payment reversal they make, and any loss suffered by the site as a result. We also reserve the right to impose an administrative fee of R$100 (or equivalent value) for any chargeback, refusal, and/or payment reversal the Client makes.

9.3. We reserve the right to use external electronic payment processors and/or commercial banks to process payments made by the Client, who agrees to commit to the respective terms and conditions of that entity, provided that they are communicated and that such terms do not conflict with these terms.

9.4. All transactions conducted on our Site will be monitored to prevent money laundering and/or financing of terrorism activities. Suspicious transactions will be reported to the competent authorities, depending on the jurisdiction governing the transaction.

9.5. The site may suspend, block, and/or terminate an Account and retain funds if it receives a request to this effect in accordance with the Money Laundering Combat Law.

9.6. The site’s obligations concerning responsible gambling and money laundering combat legislation prevail over commercial conditions.

10. Responsible Gaming

10.1. The Site offers a procedure through which the Client can self-exclude their account. This exclusion will be offered for all games made available and in all means by which the site provides its services. The exclusion can only be set: at the request of the player or the site if there are sufficient reasons to suggest that the client may have a gambling problem.

10.2. The Client may, at their discretion, choose to limit their ability to access their Account (login) for an indefinite period of time, during which the Account will not be accessible again.

10.3. The Client may, at their discretion, choose to limit the amount they can bet and choose to limit the amount they can lose during a specific period.

10.4. All the limitations mentioned above are administered and initiated by Customer Service, via email or CHAT available on the Site.

10.5. Any exclusion implemented can only be removed after the end of the defined period or at the request of the client.

10.6. If the Client wishes to reduce a limit and/or increase an exclusion, these will only take effect after a minimum period of forty-eight (48) hours after notification to the Customer Support Service.

11. Errors and Exceptional Circumstances

11.1. In the event of an error and/or anomaly in our system or in our processes, all bets will be annulled. The Client has the obligation to inform us immediately as soon as they notice any error in the Service. In case of communication errors and/or system bugs, viruses related to the Service and/or payments made to the Client as a result of a defect and/or interruption of the Service, we will not be liable to you or third parties for costs, expenses, losses, and/or direct and/or indirect claims resulting from such errors, and we

reserve the right to annul all games/bets in question and take any other action to correct such errors.

11.2. In the event of a casino system anomaly and/or disconnection issues, all bets will be annulled. In case of such an error and/or any system failure, game error resulting in error in odds calculation, charges, fees, bonuses, and/or payment, in any monetary exchange as applicable, in the case of another anomaly, we reserve the right to annul any bet that has been affected by such error and to withdraw any amount from the Client’s Account related to the bets in question.

11.3. We strive to ensure that we do not make errors when publishing odds. However, if, as a result of human error and/or system issues, a bet is accepted with odds materially different from those available in the market at the time the bet was made, and/or with clearly incorrect odds if the event occurred at the same time as the bet was made, we reserve the right to cancel and/or annul this bet, cancel and/or annul a bet made after the start of an event and refund the client.

11.4. We have the right to recover from the client any amount paid in excess and adjust their Account to correct any error. An example of this type of error might be an incorrect price and/or if we enter the result of an event incorrectly. If there are not enough funds in the client’s account, we may require them to pay us the amount due in relation to incorrect bets. Likewise, we reserve the right to cancel, reduce, and/or delete any pending game, made or not with the funds resulting from the error.

11.5. The Site reserves the right to limit, cancel, and refuse bets in the case they are considered fraudulent and/or if we consider that the player’s betting pattern occurs in a way to allow system abuse.

11.6. The Company will not be liable for any inactivity, server interruptions, delays, and/or any technical and/or political interruption of gambling activity. Refunds may be made exclusively at the discretion of the administration.

11.7. The Company does not accept any responsibility for losses and/or damages that result, albeit allegedly, from the site or its content, or related thereto, including but not limited to, delays and/or interruptions in operation, transmission, loss, corruption of data, electrical failure, communication failure, misuse of the site, failure of its content by anyone, errors and/or omissions in content.

12. General Rules

12.1. In case of contradiction between a specific standard of a sport and a general standard, the general standard does not apply. The winner of an event will be determined on the date of qualification. We do not recognize contested and/or null

decisions for betting purposes. The result of an event suspended after the start of the competition will be decided according to the betting rules specified by us for this sport.

12.2. All results submitted will be final after 72 hours, and no claims will be accepted after this period. Within 72 hours after the publication of the results, the company will only zero/correct the results if there is human error, system error, or errors from the source responsible for publishing the results.

12.3. The minimum and maximum betting values for all sports events will be determined by us and are subject to change without prior written notice. We also reserve the right to adjust individual account limits. The minimum amount per bet is R$ 2.00 (two reais), and the maximum potential gain that a bet can return is R$ 10,000,000.00 (ten million reais).

12.4. The Client is solely responsible for the transactions of their Account. You must check if your bets contain errors before submitting them. Once a transaction is completed, it can never be changed. We are not responsible for lost and/or duplicate bets made by the Client and do not consider requests for discrepancy because a bet is doubled. After each session, Clients can review their transactions in the “Financial Statement” section of the Site to ensure that all requested bets were accepted by the Site.

12.5. The Site will only guarantee payment of winning bets made and accepted by our system. The site will never pay prizes in relation to bets made and not accepted by our system.

12.6. The Client acknowledges and accepts that all events and markets are translated from English. For the purposes of validating your bet, we advise you to always validate the market of your bet in English. The client commits to making a bet, to validating its rules in English, in all circumstances, and to accept that the site is not responsible for any discrepancy in the translation.

12.7. In the case of a bet being valid on any competitor indicated in a special Yes/No bet, the competitor must enter and compete in the event.

12.8. If the event does not occur on the date disclosed by the competent authority, no bet for this event will be considered valid. If an event is published by us with an incorrect date, all bets are valid for the date disclosed by the competent authority.

12.9. The site reserves the right to remove events, markets, and any other product from the Site and restrict access of any player to the casino without notice.

12.10. In all future bets (for example, total wins on the occasion, winner of the “Brasileirão”, winner of the Champions League, etc.), the winner is determined by the competent authority

will also be declared the winner for betting purposes, unless the minimum number of games required for the future bet to be valid has not been reached.

12.11. If there is a discrepancy between the English version of the team names and/or the descriptions of the bets and the version in any other language, the English version will be considered correct. The classification of bets and disputes will be agreed based on the English version of the team names and the descriptions of the bets.

12.12. Bets will not be valid if there are not enough funds in your account. In case of conflict, the client and the site agree that the records of our database will be the final authority in these matters.

12.13. The user consents to the processing of their data by the entire network of interested parties, including the means of payment, for all relevant uses for operation, including for statistical purposes.

13. Communications and Notifications

13.1. All communications and notices provided by the Client to us, in accordance with these Terms, will be sent via email.

13.2. Unless specified otherwise in these Terms, all communications and notices that we must give to them in accordance with these Terms will be posted on the Site and/or sent to the Registered Email Address in our system for the relevant Client. The method of communication is at our sole discretion.

13.3. All communications and notifications to be sent in accordance with these Terms, by the Client or by us, must be made in writing in Portuguese and must be sent and received by the Registered Email Address provided in the Client’s Account.

14. Issues Beyond Our Control

14.1. We cannot be held liable for any failure and/or delay in providing the Service due to a force majeure event, which may reasonably be considered beyond our control, although we take reasonable preventive measures, such as: force majeure, labor and/or professional dispute; power failure, act, failure, and/or omission of any government and/or authority; obstruction and/or failure of telecommunications services; or any other delay and/or failure caused by third parties, and we are not responsible for any loss and/or damage resulting that the client may suffer.

15. Liability

15.1. To the extent permitted by applicable law, we will not compensate the Client for any loss and/or reasonably foreseeable (direct and/or indirect) damage that you may suffer if we fail to fulfill our obligations under these conditions. Any duty imposed by law (including if we cause death and/or personal injury by our negligence), in this case, we will not be liable to the client if this failure is attributed:

(i) by their own failure;

(ii) unrelated third parties to our exercise of these terms (for example, problems due to performance, congestion, and connectivity of the communication network and/or performance of your computer equipment); or

(iii) to any event that neither our suppliers could have foreseen or anticipated, even if we have taken due care, since this service is intended only for consumers, we are not responsible for business losses of any kind.

15.2. If we are liable for any event under these terms, our total aggregate liability to them under and/or in connection with these terms shall not exceed the value of the bets made by the client through their account in relation to the relevant bet and/ or product that gave rise to the relevant liability, or R$ 500 in total (or equivalent in another currency), whichever is less.

15.3. We strongly recommend that the client be careful when verifying the suitability and compatibility of the service with their own computer equipment before use and take appropriate precautions to protect themselves against malicious programs and/or devices, including installing antivirus software.

16. Bets Made by Minors

16.1. If we suspect that the Client is and/or if we are notified that the Client is under 18 years old, or that the Client was under 18 years old (or under the age stipulated in the laws of the relevant jurisdiction) when placing bets through the site, their Account will be suspended to prevent them from placing further bets and/or withdrawals from their Account. We will then investigate the matter, including verifying whether the Client bet as an agent for and/or on behalf of a person under 18 years old (or a minor stipulated in the laws of the relevant jurisdiction).

16.2. If the Client is currently under 18 years old; if you were under 18 years old and/or under the applicable age at the relevant time; or bet as an agent and/or at the request of a person under 18 years old and/or below the majority, the following applies:

(i) All winnings currently credited and/or to be credited to the Client’s Account will be withheld;

(ii)All winnings made on bets placed through the Service while the Client was underage must be paid upon request (if the Client fails to comply with this provision, we will seek to recover all costs associated with the recovery of such values); or

(iii) All amounts deposited into the Client’s Account that are not winnings will be returned to the Client.

16.3. This Condition also applies if they are over 18 years old, but are placing bets in a jurisdiction that specifies an age over 18 years to place legal bets and if they are below the legal minimum age in that jurisdiction.

16.4. If we suspect that the Client is violating the provisions of Clause 16 and/or trying to apply them for illicit purposes, we reserve the right to take the necessary measures to investigate the matter, including informing the competent authorities.

17. Fraud

17.1. We will seek criminal and contractual penalties against any Client involved in fraud, dishonesty, and/or criminal acts. We deny payment to any client if we suspect any of these cases. You must indemnify us and must be required to pay us, upon request, all costs, charges, and/or losses incurred and/or borne by us (including any kind of loss, lost profit, business loss and reputation loss, , indirect and/or consequential), resulting directly and/or indirectly from fraud, dishonesty, and/or criminal act of the Client.

18. Intellectual Property

18.1. Any unauthorized use of our trademark and logo may result in legal action against the Client. The URL used by us is our property and unauthorized use of the URL is not allowed on another website and/or digital platform without our prior written permission. We are the sole owners of the rights and relating to the Service, our technology, software, and business systems (the “Systems”), as well as our odds.

18.2. The Client may not use their personal profile to gain commercial advantages (such as selling their status update to an advertiser); and when you select a username for your account, we reserve the right to remove it and/or claim it if we consider it appropriate.

18.3. The Client may not use our URL, trademarks, trade names and/or commercial identification, logos (the “Trademark”) and/or our odds with any product and/or service that is not ours, in a way that may cause confusion among Clients and/or the public in any way that may denigrate us.

18.4. Except as expressly provided in these Terms, we and our licensors do not grant you any right, license, title, and/or interest, explicit and/or implicit, in the Systems and Trademarks and all rights, licenses, titles, and interests are specifically retained by us and our licensors.

18.5. The Client agrees not to use any automatic device and/or manual to monitor and/or copy sites and/or content within the Service. Any unauthorized use and/or reproduction may result in legal action against the Client.

19. The Client’s License

19.1. Subject to these Terms and the Client’s compliance, we grant them a non-exclusive, limited, non-transferable, and non-sublicensable license to access and use the Service exclusively for personal and non-commercial purposes. The license of our Client terminates if our contract under these terms is terminated.

19.2. Except in relation to the Client’s own content, they may not, under any circumstances, modify, publish, transmit, transfer, sell, reproduce, upload, distribute, perform, display, create derivative works and/or exploit the Service and/or any part of its content and/or the software contained therein, except as expressly permitted in these Terms and/or otherwise on the Site. No information and/or content about the Service, and/or made available to them under the Service, may be modified and/or altered, merging with other data, publication in any format.

19.3. Any breach by the Client in relation to this Clause may also be considered a violation of our intellectual property and/or third-party intellectual property, and other property rights which may subject the Client to civil liability and/or legal action.

20. Your Conduct and Security

20.1. For the protection of all Clients, the publication of any content of the Service, as well as conduct related to the Service, that is in any way illegal, inappropriate, and/or undesirable, is strictly prohibited. If you engage in prohibited conduct and/or if we determine, at our sole discretion, that you have behaved, your site account and/or your access and/or use of the service may be immediately suspended without notice.

20.2. Legal action may be taken against the Client by another Client and/or third parties, law enforcement authorities and/or us, related to the fact that the Client engaged in prohibited conduct.

20.3. Prohibited conduct includes, that is, access to the use of the Service to:

(i) promote and/or share information that the client knows to be false, misleading or

illegal;

(ii)engage in any illegal and/or illicit activity, such as, without all, any activity that facilitates and/or promotes any criminal activity and/or project that prohibits instructional information on the manufacture and/or purchase of weapons, which

violates the privacy and/or other rights of another Client and/or third parties, that disseminates computer viruses;

(iii)harm minors in any way;

(iv) transmit and/or make available any content that is illegal, harmful, threatening, abusive, dishonest, defamatory, vulgar, obscene, indecent, violent, hateful, racially or ethnically offensive and/or offensive;

(v) transmit and/or make available content that the client does not have the right to make available under any law and/or contractual and/or fiduciary relationship including, without limitation, any content that infringes copyrights, trademark and/or other physical and/or intellectual property rights of third parties;

(vi)transmit and/or make available any content and/or material that contains any software virus and/or other computer and/or programming code (including HTML) designed to disrupt, destroy and/or alter the functionality of the Service, its presentation and/or any other computer website, software and/or hardware;

(vii) interfere, disrupt and/or reverse engineer the Service in any way, including, without limitation, intercepting, emulating, and/or redirecting the communication protocols used by us, creating and/or using Cheats, mods, and/or hacks, and/or any other software designed to modify the Service and/or use any software that intercepts and/or collects information from and/or through the Service;

(viii) collect and/or index any information from the Service through any robot, spider, and/or other automated mechanism;

(ix) engage in any activity and/or action that, at our absolute and total discretion, makes and/or may make a Client be defrauded and/or harmed;

(x) transmit and/or provide any unsolicited and/or unauthorized advertising and/or sending of messages, such as, but not limited to, unsolicited emails, instant messages, spim, spam, chains, pyramid schemes, and/or other forms of solicitation;

(xi) create accounts on the site by automatic means and/or under false and/or fraudulent pretexts;

(xii)pretend to be another Client and/or third party, or

(xiii) any other act and/or thing that we reasonably consider contrary to our business principles.

20.4. The above list of Prohibited Conduct is not exhaustive and may be modified by us from time to time. If you notice misuse of the Service by another Client and/or any other person, contact us through the “Contact” section of the Site. We reserve the right to investigate and take all measures we deem appropriate and/or necessary under the circumstances, including, but not excluding, publications by the Client of the Service and/or canceling their Account, and taking action against Clients and/or third parties who, directly and/or indirectly.

21. Links to Other Websites

21.1. The Service may include hyperlinks to external sites that are not maintained by us and/or related to us and over which we have no control. Hyperlinks to such sites are provided solely for the convenience of Clients and are not in any way investigated and/or monitored, nor the accuracy and completeness of their content. Hyperlinks to these Sites do not imply any recommendation from us and/or any affiliation with the linked Sites and/or their content and/or owners. We have no control over their availability and/or accuracy, completeness, accessibility, and/or usefulness. Likewise, when accessing these sites,

22. Claims

22.1. Any Client of the Service who has doubts and/or complaints should contact our Customer Support Department by email.

22.2. If a Client is not satisfied with how a bet was paid, they must provide details of their complaint to our Customer Support Department via email.

22.3. We will make all reasonable efforts to respond to inquiries of this nature within a few days (and, in any case, we intend to respond to all such inquiries within 15 days of communication).

22.4. Disputes must be submitted within three (3) days from the date of closure of the bet in question. No claim will be reviewed after this period. The Client is solely responsible for the bets made in their betting account.

22.5. If there is a dispute between us and the Client, our Customer Service Department will try to reach an amicable solution. If our Customer Support Department cannot reach an amicable solution, the matter will be submitted to our management according to our Complaint Procedure (available upon request).

22.6. The Client has the right to submit a complaint by email and/or through the Legal Affairs Department of the

Governor General of Curaçao, if all efforts have not been sufficient to resolve a dispute to the satisfaction of the Client.

23. Termination

23.1. If any of the provisions of these Terms is considered by any competent authority as unenforceable and/or invalid, the relevant provision will be amended to allow its enforcement in accordance with the intent of the original text to the maximum extent permitted by applicable law. The validity and enforceability of the remaining provisions of these Terms will not be affected.

24. Violation of these Terms

24.1. Without limiting our other remedies, we may suspend and/or terminate the Client’s Account and refuse to continue providing the Service to them in any case without notifying them in advance if, in our reasonable opinion, they violate any material term of these terms. Notification of such action shall, however, be promptly communicated to the Client.

25. Applicable Law and Jurisdiction

25.1. The laws of the issuing jurisdiction of our license govern the Services and the use of any other jurisdiction is not permissible.

26. General Provisions

26.1. These Terms apply while you access and/or use the Service and/or are a Client of the Site. These Terms survive the termination of your Account for any reason.

26.2. No waiver by us, whether by our conduct and/or otherwise, of an actual and/or threatened breach by the Client in connection with any term and/or condition of these Terms shall be effective and/or binding on us unless made in writing and duly signed by our management and, except as otherwise provided in the written waiver, shall be limited to the specific breach waived. Our failure to enforce, at any time, any term and/or condition of these Terms shall not be deemed a waiver of such provision or the right we have to enforce such provision at any time.

26.3. The division of these Terms into paragraphs and subparagraphs, and their insertion is intended solely for the convenience of reference and will not affect or be used in the drafting and/or interpretation of these Terms.

26.4. The terms “these Terms”, “them”, “under” and similar phrases refer to these Terms and not to any specific paragraph and/or subparagraph, nor to any other part thereof, and include any additional agreement to these Terms. Unless the object and/or context are inconsistent, references made herein to paragraphs and subparagraphs refer to paragraphs and subparagraphs of these Terms.

26.5. Words in the singular include the plural and vice versa, male words include the female gender and vice versa, and words that include persons also include individuals, partnerships, associations, consortia, unincorporated organizations, and companies.

26.6 From now on, by accessing and/or using the Service, the Client confirms that they have read, understood, and accepted each paragraph of these Terms. As a result, the Client irrevocably waives any future discussion, claim, demand, and/or procedure that is contrary to everything contained in these Terms.

26.7. These Terms and Conditions may be published in various languages, reflecting the same principles, for informational purposes and to assist players. In case of discrepancy between the Portuguese version of these rules and the version in any other language, the Portuguese version is considered correct.

26.8. These Terms constitute the entire agreement between us and the Client and relate to their access and use of the Service, and supersede all other prior agreements and communications, in writing or verbally, with respect to its subject matter.

27. Betting Rules

27.1. Any dispute regarding the sports betting product should be submitted by email.